I am in love with my 1998 Jeep again thanks to Griggs! Thanks to David, Edgar and all the guys who worked on it for 6 weeks transforming it from a plain white, tan top, to a red and black beauty! I am impressed with the attention to detail and highly recommend this company!
Ashley Irwin
-
March 23, 2026
***Fraudulent unsafe work that resulted in my car getting totaled a year later***
February 24, 2025 I got rear ended at a red light on my way to work. The other driver was uninsured. I took my car to a Geico partnered body shop, Grigg’s Auto Body, because Geico offers a lifetime warranty if the repairs are not satisfactory. The original estimate was 1-month of work and $6k of damage. I argued with the Geico Adjuster, Rudy, that my car should be totaled because my c-pillar was buckled—indicating extensive damage. I was surprised Geico didn’t want to total my car at that time. Once my car was at Grigg’s, it went from 1-month repairs to two months and my car still wasn’t finished being worked on by Grigg’s. I reached the maximum amount that Geico would pay for my rental car. On April 24, 2025 I told Grigg’s and Rudy the adjuster I can’t keep paying for the rental car and asked what else needed to be done to my car. Grigg’s then said, “oh well it’s drivable, we are just missing the Subaru and STI badges on the back.” They also installed a not working back up light, and they misplaced a floor mat of mine. So I took pictures of everything reported that to them and Grigg’s promised to order those items. However, David at Grigg’s tried to argue they don’t need to give me a working 4th brake light/reverse light because it was aftermarket and tried to claim that insurance wouldn’t cover that when they already installed an aftermarket exhaust that was previously on there. I asked if my car had an alignment done yet and they said no, and stated they would meet me at an alignment shop (Ed Whitehead’s was what was suggested by Grigg’s) and they would bring a check and pay for it. That never happened.
Two more months go by, June 2025, and I reach out asking for those missing items. Grigg’s scheduled an appointment with me on June 19th at 9am. I dropped off my car then and six hours later I call back about an update. “Oh I’ve been trying to call you, my dad ordered the wrong light and we don’t have the floor mats yet.” Four months of trying to get my car fixed and finished. The following week my car mysteriously had zero oil in it which triggered the check engine light and several codes. I got an oil change prior to the accident and regularly check it. It had oil before the accident occurred and my car was only in the hands of Grigg’s body shop. I had not taken it to any other shop afterwards at this point. When I brought this to Grigg’s attention they only said, “Omgg okay 👍 Don’t worry good thing you caught it haha.” After I put oil in my car it never had another issue since. I do not trust Grigg’s Auto Body. On July 1, Grigg’s completed the final missing/broken items, but I refused to let them drive my car to an alignment shop at this point.
Fast forward:
On November 11, I was driving at night when a blown tire hit the front bumper cracking it. I submitted the claim online and noticed Grigg’s was still on Geico’s site, but went to with their other partnered body shop called Gerber Collision.
Gerber offered to check the work of the old body shop and I agreed because I was unhappy with the trunk bouncing back up when I attempted to close it indicating it wasn’t aligned properly and the noise level from the exhaust and rain noise was much louder; almost like there was a hole or something wasn’t patched properly.
Gerber Collision found fraudulent work done by Grigg’s. Grigg’s stated in the invoice that they ordered a new metal trunk bed and welded that on. It was still the original damaged one they smoothed out and put bondo over it. Several spots of rusting already occurred and water was standing in the base of my trunk. Gerber Collision also found that Grigg’s left a hammer wedged in between metal work under my car.
Grigg’s only paid for my rental car from April 2025. I still haven’t received payment for the newest rental car that I had when Gerber discovered fraudulent and unsafe work. My car was deemed a total loss by Geico on January 25, 2026 after driving with unsafe work for 10 months.
PRaptor
-
January 26, 2026
This is both a review and a recommendation for Griggs Auto Body. I had my 2013 Ford Raptor repaired there and overall I was very happy with the experience. David, who I worked with directly, was very professional and easy to communicate with throughout the process.
This was a difficult repair due to parts availability for the Raptor, but the quality of the repairs exceeded my expectations. There were a few issues along the way, which is pretty normal on a larger job, but they were handled professionally and respectfully.
Customer service was solid, the front office was clean and professional, and I would definitely recommend Griggs Auto Body to anyone in the Yuma area looking for a reliable body shop.
julio vargas
-
September 18, 2025
1st I got to say is they did one amazing job on my car. They did exactly what they said there were. There price are great compare to other shops here in town. David when out of his way to make sure I was taken care of and that goes along way. I highly recommend this shop to anyone looking to get their car fixed thank you for all your help I would definitely use them again. 10/10
Day
-
November 19, 2025
I originally left a lower rating because the communication wasn’t great and my truck wasn’t ready when promised. (This was last year) After posting my review, David reached out to me personally, and I really appreciate how he handled things. He was very nice, made sure I had a rental to use, and the shop replaced my tailgate properly. They even fixed my brake light, which wasn’t something they had damaged in the first place.
Thank you to David for taking the time to make things right — it made a big difference in my experience. I appreciate the effort and the customer service this time around.
Our Address
2490 E 16th St, Yuma, AZ 85365, USA
Claim Listing: Grigg’s Auto Body
Please Login or Register an Account to Claim Listing
Simply contact us so we can include it here for you! ThinkLocalYuma.com brings Yuma residents who are looking for special offers as well as events. Advertise with us and get the message out!
I am in love with my 1998 Jeep again thanks to Griggs! Thanks to David, Edgar and all the guys who worked on it for 6 weeks transforming it from a plain white, tan top, to a red and black beauty! I am impressed with the attention to detail and highly recommend this company!
***Fraudulent unsafe work that resulted in my car getting totaled a year later*** February 24, 2025 I got rear ended at a red light on my way to work. The other driver was uninsured. I took my car to a Geico partnered body shop, Grigg’s Auto Body, because Geico offers a lifetime warranty if the repairs are not satisfactory. The original estimate was 1-month of work and $6k of damage. I argued with the Geico Adjuster, Rudy, that my car should be totaled because my c-pillar was buckled—indicating extensive damage. I was surprised Geico didn’t want to total my car at that time. Once my car was at Grigg’s, it went from 1-month repairs to two months and my car still wasn’t finished being worked on by Grigg’s. I reached the maximum amount that Geico would pay for my rental car. On April 24, 2025 I told Grigg’s and Rudy the adjuster I can’t keep paying for the rental car and asked what else needed to be done to my car. Grigg’s then said, “oh well it’s drivable, we are just missing the Subaru and STI badges on the back.” They also installed a not working back up light, and they misplaced a floor mat of mine. So I took pictures of everything reported that to them and Grigg’s promised to order those items. However, David at Grigg’s tried to argue they don’t need to give me a working 4th brake light/reverse light because it was aftermarket and tried to claim that insurance wouldn’t cover that when they already installed an aftermarket exhaust that was previously on there. I asked if my car had an alignment done yet and they said no, and stated they would meet me at an alignment shop (Ed Whitehead’s was what was suggested by Grigg’s) and they would bring a check and pay for it. That never happened. Two more months go by, June 2025, and I reach out asking for those missing items. Grigg’s scheduled an appointment with me on June 19th at 9am. I dropped off my car then and six hours later I call back about an update. “Oh I’ve been trying to call you, my dad ordered the wrong light and we don’t have the floor mats yet.” Four months of trying to get my car fixed and finished. The following week my car mysteriously had zero oil in it which triggered the check engine light and several codes. I got an oil change prior to the accident and regularly check it. It had oil before the accident occurred and my car was only in the hands of Grigg’s body shop. I had not taken it to any other shop afterwards at this point. When I brought this to Grigg’s attention they only said, “Omgg okay 👍 Don’t worry good thing you caught it haha.” After I put oil in my car it never had another issue since. I do not trust Grigg’s Auto Body. On July 1, Grigg’s completed the final missing/broken items, but I refused to let them drive my car to an alignment shop at this point. Fast forward: On November 11, I was driving at night when a blown tire hit the front bumper cracking it. I submitted the claim online and noticed Grigg’s was still on Geico’s site, but went to with their other partnered body shop called Gerber Collision. Gerber offered to check the work of the old body shop and I agreed because I was unhappy with the trunk bouncing back up when I attempted to close it indicating it wasn’t aligned properly and the noise level from the exhaust and rain noise was much louder; almost like there was a hole or something wasn’t patched properly. Gerber Collision found fraudulent work done by Grigg’s. Grigg’s stated in the invoice that they ordered a new metal trunk bed and welded that on. It was still the original damaged one they smoothed out and put bondo over it. Several spots of rusting already occurred and water was standing in the base of my trunk. Gerber Collision also found that Grigg’s left a hammer wedged in between metal work under my car. Grigg’s only paid for my rental car from April 2025. I still haven’t received payment for the newest rental car that I had when Gerber discovered fraudulent and unsafe work. My car was deemed a total loss by Geico on January 25, 2026 after driving with unsafe work for 10 months.
This is both a review and a recommendation for Griggs Auto Body. I had my 2013 Ford Raptor repaired there and overall I was very happy with the experience. David, who I worked with directly, was very professional and easy to communicate with throughout the process. This was a difficult repair due to parts availability for the Raptor, but the quality of the repairs exceeded my expectations. There were a few issues along the way, which is pretty normal on a larger job, but they were handled professionally and respectfully. Customer service was solid, the front office was clean and professional, and I would definitely recommend Griggs Auto Body to anyone in the Yuma area looking for a reliable body shop.
1st I got to say is they did one amazing job on my car. They did exactly what they said there were. There price are great compare to other shops here in town. David when out of his way to make sure I was taken care of and that goes along way. I highly recommend this shop to anyone looking to get their car fixed thank you for all your help I would definitely use them again. 10/10
I originally left a lower rating because the communication wasn’t great and my truck wasn’t ready when promised. (This was last year) After posting my review, David reached out to me personally, and I really appreciate how he handled things. He was very nice, made sure I had a rental to use, and the shop replaced my tailgate properly. They even fixed my brake light, which wasn’t something they had damaged in the first place. Thank you to David for taking the time to make things right — it made a big difference in my experience. I appreciate the effort and the customer service this time around.